I shouldn't be shocked that I work with people that I dread having to talk to. I think we all have worked with people like this at one point or another. The person that always says no to a request before you're even done asking for something, the person that doesn't return calls or emails but continues to email and call you, etc. These folks make me suffer on a daily basis. I'd argue that working at a University with these types of people magnifies this suffering even more so. Allow me to explain.